Same Day Shipping
If you place your order before 11am (pst) your order will be shipped that day. Parts ordered must be in stock for the order to ship. Approximately 95% of all orders placed leave our warehouses within 24 to 48 hours(not including weekends & holidays). Most remaining orders leave within 3 to 5 days. Even with our huge inventory, we may run out of an item. If this is the case some orders can take between 7-14 days.
Once an order has shipped, average Ground transit time is an additional 2 to 5 working days and USPS standard shipping time is 3-4 days. Average time once an order has been placed to the time it is delivered is 4-8 days.
All orders are shipped USPS or UPS Ground standard but we also offer Next Day Air and 2nd Day Air options. We can accept PO boxes or an APO but those shipments must go USPS. Shipments are made to all 50 states, Canada and so far over 28 other countries on almost every continent.
Any shipment shortage must be reported within 5 business days. For any packaging errors, you must provide us with an invoice number that is on the packing slip with the part number. This is needed so we can put procedures in place to do our best to eliminate packaging and shipping errors.
Unless otherwise directed, all orders will be entered as ship and back order. Back orders will be shipped as they become available. We will contact you prior to shipment for back orders over 5 days old.
Orders to Canada are shipped from Canada therefore there are NO tariffs, customs duties and associated assessments that will surprise you after your order has arrived. Some of these fees you will NOT incur are Import Duties, Brokerage Fees, Value Added Taxes (VAT) and Customs Clearance Fees. These costs are already paid for by Truxxx so we will NOT be passing any of them along to you.