You may return ANY Truxxx product within 60 days of the purchase date for a FULL REFUND of the original purchase price. (Your purchase price includes a small USPS freight charge which is not refunded). After 60 days there is a restocking fee.
Items without an RGA form and a copy of original sales order may not be processed.
You are responsible for return shipping charges. Please include all original items in your return shipment. Incomplete returns may not be eligible for a full refund. No returns accepted after 90 days.
Refunds will be applied to the original payment method that was used. Refunds are generally issued within 3-7 business days of Truxxx receiving all returned goods. Your bank may require additional processing time to reflect the refund in your account. ** Truxxx does not keep credit card #’s on file**
Purchases from Truxxx Dealers or Online Stores: all items purchased from Truxxx Dealers or Online Stores must be returned to those stores in conjunction with that dealer or Online store’s policy.
Warranty and Defective Returns: If you have been issued a warranty replacement part, we may request you return the defective part. In these cases Truxxx will pay for return shipping. If necessary, this procedure will be highlighted further when you’ve submitted a Warranty Claim.